Contents

Background

What is Apcoa Parking Connect?

Apcoa parking connect is an application which allows users to book and pay for parking on the go. Rather than using Pay and Display machines, customers can pay for their parking session securely via their mobile phones.

The Problem

Finding available parking in suitable locations can be difficult, particularly in Dublin. Applications can be difficult to use yet essential in some areas.

Apcoa is a parking app that I use quite frequently. Often the app can prove difficult and on more than one occasion I have resulted to giving up, instead using spare change found in the car for a parking meter


Research Objectives ๐ŸŽฏ

Research Methods ๐Ÿ“

Research Findings ๐Ÿ”Ž

Usability Testing ๐Ÿ’ก

Personas, Empathy & Journey Maps ๐Ÿ‘ฅ

Problem Statement, User Needs & Goals ๐Ÿ“Š

User Flows, Wireframing & Prototyping ๐Ÿงช

Prototype Usability Testing ๐Ÿ’ก

Design Changes ๐Ÿ’ฅ

Final Design ๐Ÿš€